Frequently Asked Questions
Q1) How do I top up oxygen for the Oxygen Concentrator?
Answer: Oxygen concentrators do not require oxygen refills. As long as they are connected to a power source, they extract oxygen from ambient air and deliver it to the patient.
Q2) How long can an Oxygen concentrator run continuously?
Answer: Oxygen concentrators are designed for continuous operation, though this varies by manufacturer. For instance, CAIRE oxygen concentrators are built to run 24/7. However, we recommend performing an oxygen purity check every six months to ensure the purity remains at medical-grade levels.
Q3) Is an Oxygen Cylinder better than an Oxygen Concentrator?
Answer: The choice depends on the patient’s needs.
Oxygen Cylinder: Suitable if the patient requires low-flow oxygen only occasionally (e.g., once every few weeks).
Oxygen Concentrator: Recommended for patients needing high-flow oxygen or frequent use, as it provides a continuous supply without the worry of oxygen depletion.
Q4) Why is my Oxygen Concentrator alarm activated?
Answer: The alarm may be triggered for the following reasons:
Low oxygen purity: Leave the concentrator running for at least 15 minutes to allow the purity to stabilize above 93% (or as per manufacturer guidelines).
Power supply issues: Ensure the concentrator is plugged directly into a wall socket, not an extension cord. If the alarm persists for more than 15 minutes, contact your oxygen provider immediately.
Q5) How do I determine the Oxygen Flow Rate?
Answer: The oxygen flow rate is usually prescribed by a doctor. If the patient experiences difficulty breathing, you can adjust the flow rate using a pulse oximeter to maintain the target oxygen saturation. If you need further assistance, contact our 24/7 helpline at 6100 3686 to speak with our medical team.
Q6) What is the Oxygen Concentrator Price in Singapore?
Answer: At ALO, we are an authorized reseller for CAIRE and Philips products, offering competitive prices to meet the needs of our patients. Our product range includes both brand-new and refurbished units:
- 5L Stationary Oxygen Concentrator [ Brand New: Philips Oxygen Concentrator - Everflo ]: S$ 1,300
- 5L Stationary Oxygen Concentrator [ Refurbished Unit: Philips Everflo ]: S$ 900
- 5L Stationary Oxygen Concentrator [ Brand New: Caire Visionaire 5 ]: S$ 1,300
- 10L Stationary Oxygen Concentrator [ Brand New: Caire Intensity 10 ]: S$ 3,200
All new units come with a 2-year manufacturer’s warranty from the date of purchase, ensuring peace of mind and product reliability.
The Caire Eclipse 5 Portable Oxygen Concentrator
The Caire Eclipse 5 is the first portable oxygen concentrator in Singapore designed for 24/7 use, delivering between 0.5 to 3 LPM (Litres Per Minute), along with pulse dose settings of up to 9.
Unlike traditional setups that require both a stationary and a portable oxygen concentrator, the Eclipse 5 offers a two-in-one solution. With this device, patients need only one unit for both outdoor activities and home use—providing unmatched convenience and flexibility.
Planning a Holiday? Take the Eclipse 5 with You!
The Caire Eclipse 5 is FAA-approved, meaning it can be carried onboard and used during flights, giving you the freedom to travel with peace of mind.
Frequently Asked Questions
Q1) Can the Eclipse 5 be used on board commercial and private aircraft?
Answer: Yes, the Eclipse 5 can be carried and used on both commercial and private aircraft, as it is FAA-approved.
Q2) Is the Eclipse 5 FAA approved?
Answer: Yes, the Eclipse 5 is FAA-approved and can be used on board commercial flights. However, some airlines may require passengers to submit a Medical Information Form (MEDIF) at least 7 days prior to departure. Additionally, passengers should ensure they bring enough batteries to cover 150% of the flight duration. If assistance with the MEDIF form is needed, our team is happy to help.
Q3) Can the Eclipse 5 be used with my CPAP / BiPAP machine?
Answer: Yes, the Eclipse 5 can be used alongside your CPAP or BiPAP machine if your oxygen requirement is less than 3 LPM. You will also need an adapter to connect the oxygen tubing to the machine.
Q4) Is this Portable Oxygen Concentrator for rental?
Answer: Yes, the Eclipse 5 portable oxygen concentrator is available for rental at S$300 per week.
Q5) Do you have an FAA approved Portable Oxygen Concentrator for rental?
Answer: Yes, we offer FAA-approved portable oxygen concentrators for rental at S$300 per week.
